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​​​​​​​​​​​​​​​​​​​​Registration is open for the Next LEAD Academy

We are now accepting registrations for a Fall 2018 session of the LEAD Academy.  We will be adding classes for a Spring 2019 session, as well as an Advanced LEAD Academy in Fall 2019.  All currently scheduled classes are at Skagit Valley Hospital in Mount Vernon.  We also plan to have sessions in Moses Lake and Elma. 

To be added to the list to receive schedule information, or if you are interested in bringing LEAD Academy to your organization, please e-mail Mike Toney at

LEAD Academy is an I​​ntensive six-day, 12-module training experience using innovative tools and experiential learning to empower recently hired, newly appointed or previously untrained health care leaders to better understand and use their strengths. Designed for health care supervisors and managers, LEAD is built on the underlying principle that effective leadership requires productive relationships to support excellence in patient care, sustainable business objectives and a safe patient environment.

LEAD Academy sessions provide a safe environment to practice newly learned skills and align work goals and actions to support the broader vision of the organization. Engaging activities guide participants through the process of understanding differing leadership styles and overcoming the distinct challenges of being a leader. Specific program focus areas include:

  • Self-development
  • Supporting the development of others
  • Managing and developing a successful organization
Session 1:  October 8, 2018
                    Module 1: From Peer, to Manager, to Leader
                    Module 2: Leading People Differently
Session 2:  November 12, 2018 
                    Module 3: Leadership Communication Best Practices
                    Module 4: Coaching  Employees to Higher Performance
Session 3:  December 10, 2018 
                    Module 5: Leading Others Through Change
                    Module 6: Managing Performance 
Session 4:  January 11, 2019 
                    Module 7: Planning and Running Effective Meetings
                    Module 8: Building and Leading Effective Teams
Session 5:  February 15, 2019 
                    Module 9: Resolving Interpersonal Conflict
                    Module 10: Organizing Your Time, Work and Priorities
Session 6:  March 15, 2019 
                    Module 11: Why and How of Organizational Policies
                    Module 12: Business and Finance for Today’s Health Care Leaders

The Fall 2018 and Spring 2019 LEAD Academy sessions, and Advanced LEAD Academy will be held at Skagit Valley Hospital in Mount Vernon.  A Spring 2019 session is also being scheduled for Samaritan Healthcare in Moses Lake, and we are currently exploring holding sessions at locations south of Seattle.
At the conclusion of the LEAD Academy, participating health care managers will be able to:
  • Improve the performance of the people and groups that report to them
  • Enhance their contribution to the achievement of facility and System objectives
  • Increase their own self management skills during everyday and stressful situations
Pamela Cunningham is a Six Sigma Black Belt skilled at blending the technical with the human side of high performance. A highly regarded trainer, Pam conducted leadership training for clinical and non-clinical managers for private- and public-sector health care organizations including Marquette General Health System, BCBS Michigan, Metro Healthcare and CIGNA. She also has advised hospital executives on how to quickly and effectively resolve various organizational issues in such organizations as Lutheran, St. Vincent and Baptist Hospitals.

The total cost for the 6-day, 12-module program is $1,910. This includes breakfast and lunch each day, course materials, and a DISC assessment, as well as follow-up tools and a certificate of completion for each module. You also have the option of registering individually for each 2- module, day-long session. Session one is $365, while each of the following sessions are $315 per day. Preference is given to those who register for the full 12-module session.   
QUESTIONS If you have questions about this program, please call Beth Zborowski at (206) 577-1807 or e-mail           
NEW! ADVANCED LEAD ACADEMY - (classes are being scheduled for Fall 2019)
Take your leadership to a new level with Advanced LEAD Academy. This three-day, six module program is the perfect next step for those who want exposure to more advanced skills, and for people who have basic leadership skills and want to explore their leadership potential. Six comprehensive training modules strengthen competencies and cultivate skills of leaders at any level of the organization interested in learning how to:
  • Balance strategic focus, operating objectives and interpersonal relationships
  • Target and identify opportunities for innovation and change
  • Manage and inspire the performance of their employees
  • Assess personal strengths and limitations to engage in continuous self-improvement
Session 1 
  Module 1: Advanced Leadership Strategies: EQ-i
  Module 2: Negotiation as a Leadership Skill
Session  2  
  Module 3: Managing and Leading Effective Projects
  Module 4: Successful Change
Session 3  
  Module 5: Coaching for Development
  Module 6: Organizational Politics and Building Trust
The total cost for the 3-day, 6-module program is $900. This includes breakfast and lunch each day, course materials, as well as follow-up tools and a certificate of completion. You also have the option of registering individually for each 2- module, day-long session for $315 per day. 

Advanced Leadership Strategies: EQ-i
• Manage emotions by better keeping them in control
• Motivate yourself to go beyond your emotional comfort zone
• Recognize and understand other people’s emotions and why they may be expressed as they are
• Manage relationships, i.e., manage the emotions of others to increase overall effectiveness
• Create synergy by using the emotional pull of health care
Negotiation as a Leadership Skill
• Decide if negotiation is needed
• Clarify the issues and identify stakeholders
• Determine the best negotiation strategy based on desired outcomes and the relationship: hardball, softball, zero-sum or win-win
• Focus on win-win; have alternatives if needed
• Open the conversation and explore the issues
• Focus the conversation and get agreement
• Ensure appropriate follow-up and next steps
Managing and Leading Effective Projects
• Define and clarify project scope, boundaries and expected outcomes
• Identify all internal and external stakeholders and what information they need, from whom, by when, and in what format
• Create a critical path and role clarifications around each milestone
• Create a process for accountability for all team members, especially for multidisciplinary teams
• Determine what will get measured, how and why (how it will be used)
• Create and implement a risk management plan to anticipate and prevent project problems
Planning Successful Change
• Create a change strategy that reduces potential resistance
• Know who is involved and how
• Identify and address intended and unintended consequences
• Anticipate others’ response and manage for it
• Gain buy-in and support from​ employees and stakeholders
• Create a communication strategy
• Measure progress and adapt as needed
Coaching for Development
• Get employees excited about life-long learning and continuous improvement
• Help employees recognize their aptitudes, likes and dislikes, strengths and weaknesses, and match these attributes with a vision for the future
• Help employees focus on the benefits of determining short-and long-term goals and work to develop actions to help them get where they want to go
• Support personal and professional development within the culture of your organization
Organizational Politics and Building Trust
• Understand power and politics in the health care environment
• Understand the value of ethical politics and strategic influence
• Redirect, diffuse or workaround politically motivated behaviors
• Recognize potential political motivations in yourself and others
• Act in ways that build trust in a political environment
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