Registration for LEAD Academy and Advanced LEAD Academy Now Open!
Classes begin in March 2018. We will have LEAD Academy Sessions in Seattle and Moses Lake, and Advanced LEAD Academy in Seattle
LEAD Academy is an intensive six-day, 12-module training experience using innovative tools and experiential learning to empower recently hired, newly appointed or previously untrained health care leaders to better understand and use their strengths. Designed for health care supervisors and managers, LEAD is built on the underlying principle that effective leadership requires productive relationships to support excellence in patient care, sustainable business objectives and a safe patient environment.
LEAD Academy sessions provide a safe environment to practice newly learned skills and align work goals and actions to support the broader vision of the organization. Engaging activities guide participants through the process of understanding differing leadership styles and overcoming the distinct challenges of being a leader. Specific program focus areas include:
• Manage emotions by better keeping them in control• Motivate yourself to go beyond your emotional comfort zone• Recognize and understand other people’s emotions and why they may be expressed as they are• Manage relationships, i.e., manage the emotions of others to increase overall effectiveness• Create synergy by using the emotional pull of health care
• Decide if negotiation is needed• Clarify the issues and identify stakeholders• Determine the best negotiation strategy based on desired outcomes and the relationship: hardball, softball, zero-sum or win-win• Focus on win-win; have alternatives if needed• Open the conversation and explore the issues• Focus the conversation and get agreement• Ensure appropriate follow-up and next steps
• Define and clarify project scope, boundaries and expected outcomes• Identify all internal and external stakeholders and what information they need, from whom, by when, and in what format• Create a critical path and role clarifications around each milestone• Create a process for accountability for all team members, especially for multidisciplinary teams• Determine what will get measured, how and why (how it will be used)• Create and implement a risk management plan to anticipate and prevent project problems
• Create a change strategy that reduces potential resistance• Know who is involved and how• Identify and address intended and unintended consequences• Anticipate others’ response and manage for it• Gain buy-in and support from employees and stakeholders• Create a communication strategy• Measure progress and adapt as needed
• Get employees excited about life-long learning and continuous improvement• Help employees recognize their aptitudes, likes and dislikes, strengths and weaknesses, and match these attributes with a vision for the future• Help employees focus on the benefits of determining short-and long-term goals and work to develop actions to help them get where they want to go• Support personal and professional development within the culture of your organization
• Understand power and politics in the health care environment• Understand the value of ethical politics and strategic influence• Redirect, diffuse or workaround politically motivated behaviors• Recognize potential political motivations in yourself and others• Act in ways that build trust in a political environment