Module 7: Planning and Running Effective Meetings

At the conclusion of this module managers will be able to:

• Use different processes for different meetings

• Plan and open outcome-oriented meetings

• Manage meeting processes and behaviors

• Close meetings to enhance understanding, agreement and action

• Follow-up on meetings to provide maximum benefit

Module 8: Building and Leading Effective Teams

At the conclusion of this module managers will be able to:

• Clarify the team's purpose and ensure a WIIFM (What's In It For Me) for all

• Define the roles and responsibilities required from team members

• Identify and build on each team member's knowledge, skill, experience, and interpersonal style

• Apply process tools and techniques to guide proactive team engagement

• Measure, track, and report team performance for continuous team development​